Wobblycart — Content Guidelines
General Guidelines
People read product and customer reviews on the wobblycart Customer Expression Platform to discover which stores and products to avoid and to discover those with which people have had great success. What is a Customer Expression Platform? It’s a place where you “tell ’em like it is”; sharing your shopping experience with candid honesty.
People won’t always agree, but the expectancy at wobblycart is that individuals who contribute to the customer expression platform will treat one another with honesty and with respect.
The, below, General Guidelines are intended to help guide the tone for discourse on the site. The Additional Review Guidelines (below the General Guidelines) provide information about the specific types of content that you might contribute to the site.
General Guidelines
- Relevance: Make sure your contributions are appropriate to the wobblycart product and customer reviews platform. This is not the place for political ideologies or rants, a store’s employment practices, extraordinary circumstances, or other matters that don’t address the core of the consumer experience.
- Inappropriate content: Keep your language appropriate even when tempted to resort to colorful language, and keep in mind this is no place for threats, harassment, lewdness, hate speech, or other displays of bigotry.
- Conflicts of interest: Your contributions to wobblycart product and customer reviews should be unbiased and objective. For example, you shouldn’t write reviews for your own store or for a store that employs you, your peers or competitors in your industry, or businesses in your networking group unless the business sold you a product.
- Privacy: Don’t reveal, publicize, or link to people’s private information. Don’t post other people’s full names unless you’re referring to someone who is commonly referred to by their full name.
- Promotional content: Don’t post promotional material unless it’s in connection with a wobblycart advertising product and utilizes the wobblycart product and customer reviews platform images, text, or links. Strive to keep the wobblycart product and customer reviews platform useful for consumers and not overrun with promotional/commercial noise from users.
- Post your own content: Don’t swipe content from other sites, users, or businesses. Write your own copy and recommendations. This also means you shouldn’t use chatbots or other A.I. tools to create reviews, including using such tools to draft or revise your review.
Additional Review Guidelines
The best reviews are personal, honest, clear, and reflect your consumer experience. They offer your narrative, your details, and a helpful tip or two from one consumer to another. Here are some additional thoughts for conscientious reviewers.
- Personal experience: We want other consumers to hear about your firsthand experience, not what you heard from your partner or co-worker, or what you saw in the news. Tell your own story without resorting to broad generalizations and allegations.
- Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don’t exaggerate or misrepresent your experience. Wobblycart doesn’t take sides when it comes to disputes over facts, so you are expected to post facts accurately, which you can stand behind.
- Demanding payment: Writing a review should be informative and meant to help the broader community of those who use the wobblycart product and customer reviews platform. You should not threaten to post or offer to remove a negative review as a way to extract payment from a store or outlet.
- Review updates: Review updates should reflect a new experience or interaction with a store or a product. Don’t keep posting about the same old story you’ve already told. If you’d like to add new insight to an old experience, you can submit a review edit to wobblycart and request that the edit be ammended to your original post.
- User Profiles: User trust and transparency are important, so users who are disruptive to others on the wobblycart product and customer reviews platform will be dealt with. It is reasonable to expect that users may tell a little about themselves, but please keep it relevant to the nature of the review and don’t attack competitors, reviewers, or the wobblycart product and customer reviews platform. Avoid seeding your profile with keywords, special offers, or promotions. If we detect those, we will remove them.
